Your company uses Account and Opportunity teams to assign record access to the appropriate sales
teams. One of the sales regions is reorganizing, which will change the members of several of the
teams. Which two methods can you use to remove members from the Account and Opportunity
teams on records that they should no longer access?
A.
Workflow rules
B.
Assignment rules
C.
Manual removal
D.
Sales Process Coach
E.
Web Services
Explanation:
B: Assignment rules is used to assign records automatically.
C: It can be done manually.
Incorrect answers:
A: A workflow rule is an instruction to Oracle CRM On Demand to perform one or more actions
automatically each time a specified event occurs.
D: You can also use the Sales Process Coach to guide your team through completing the necessary
information accurately at each sales stage. The Sales Process Coach provides specific steps for
employees to follow as well as useful information, such as documents, templates, and competitive
information.