You have two Service Representatives in your company that currently have the same role. You want
one of them to be able to delete service request records that he does not own, but not the other.
How is this accomplished?
A.
Set access for Service Request records to Read/Edit on the default Access Profile and
Read/Edit/Delete on the owner Access Profile.
B.
Create a separate role for each Service Representative. Add the Delete privilege for the Service
Representative who should have delete access.
C.
Set access for Service Request records to Inherit Primary on the default Access Profile and
Read/Edit/Delete on the owner Access Profile.
D.
Create a separate role for each Service Representative. Assign each role a different default Access
Profile, one with Read/Edit/Delete access for service requests.
E.
Create a separate role for each Service Representative Set the Record Access Level role setting for
service requests to Can Delete Records for the one who should have delete access.
Explanation:
Incorrect answers:
A, C: A separate role is needed.