Which recommendation would you make to this company about the user interface (UI)?

A company provides call center support for corporations world-wide. Each agent in the call center
can be assigned to multiple call center customers. All the company’s customers use Windows
based user interfaces and it has Just signed a new customer that uses a Java EE back end and
wants a rich interface.
The company is developing a user interface for the new customer with the following requirements:
Customer service representatives (CSRs) must be able to work with minimal training on the

—
application.
CSRs must be able to switch between call center systems quickly.
Screens must have a windows look and feel.
2000 agents spread across four locations must be able to use the system.
Which recommendation would you make to this company about the user interface (UI)?

A.
Write the UI using JSP and JSTL.

B.
Write the UI using JSPs with embedded script lets.

C.
Write the UI using AJAX, Accessing servlets directly.

D.
Write the UI using Java Swing and describe using JNLP.