Which two are objectives that you can achieve by using business rules to direct human workflow?
A.
Load balance tasks among users based upon server utilization.
B.
Redirect the process flow as specified in the PBMN model.
C.
Escalate and reassign a task to the manager of the current assignee.
D.
Skip all subsequent routing and mark a task as complete.
Explanation:
http://www.oracle.com/ocom/groups/public/@otn/documents/webcontent/172298.pdf
B,C
C and D
https://docs.oracle.com/middleware/1221/soasuite/develop/GUID-89E06F23-10D7-410D-BA38-ACA9FB4FDB79.htm#SOASE20519
COMPLETE – Finishes routing and completes the task. The task is marked as completed, and no further routing is required.
ESCALATE – Escalates and reassigns the task according to the task escalation policy (usually to the manager of the current assignee).