Which of the following tasks does the tool Incident Packaging Service (IPS) perform?
A.
Cleans up the ADR by deleting files not associated with an incident uploaded to Oracle Support.
B.
Identifies all files associated with a critical error and adds them to a zip file to be sent to Oracle Support.
C.
Automatically opens a Service Request with Oracle Support for each critical error and sends all relevant
files.
D.
Displays a high-level view of critical errors on the database home page.
Explanation:
Incident packaging service (IPS) and incident packages
The IPS enables you to automatically and easily gather the diagnostic data—traces, dumps, health check
reports, and more—pertaining to a critical error and package the data into a zip file for transmission to Oracle
Support. Because all diagnostic data relating to a critical error are tagged with that error’s incident number, you
do not have to search through trace files and other files to determine the files that are required for analysis; the
incident packaging service identifies the required files automatically and adds them to the zip file.
Before creating the zip file, the IPS first collects diagnostic data into an intermediate logical structure called an
incident package (package). Packages are stored in the Automatic Diagnostic Repository. If you choose to, you
can access this intermediate logical structure, view and modify its contents, add or remove additional diagnostic
data at any time, and when you are ready, create the zip file from the package. After these steps are
completed, the zip file is ready to be uploaded to Oracle Support.