What would cause a user in ViewUsers to experience these connection issues?

A customer has built a large View environment at their site. Due to the number of users, there is
one Connection Server and two replica servers. All of the users in the ViewUsers group have been
entitled to the automated pool named MainPool. The users report that they can connect to their
desktops when on the internal LAN but are unable to when connecting from external networks.
What would cause a user in ViewUsers to experience these connection issues?

A customer has built a large View environment at their site. Due to the number of users, there is
one Connection Server and two replica servers. All of the users in the ViewUsers group have been
entitled to the automated pool named MainPool. The users report that they can connect to their
desktops when on the internal LAN but are unable to when connecting from external networks.
What would cause a user in ViewUsers to experience these connection issues?

A.
The user has not been entitled to the specific desktop that they are accessing.

B.
MainPool has been configured for dedicated user assignment.

C.
The user is not using the View Client with Local Mode.

D.
The external Connection Server does not have an appropriate tag.



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