What are two likely causes of the problem?

An administrator needs to deploy a VMware View solution that will host several linked clone automated pools, a manual pool, and a Terminal Services pool. During the installation, the administrator determines that it is not possible to connect to desktops in the terminal services pool.

What are two likely causes of the problem? (Choose two.)

A.
The View Agent is not installed in the Terminal Services desktop source.

B.
End users are attempting to connect to the desktops using the View Client for Mac.

C.
RDP has been blocked in the firewall for security purposes.

D.
PCoIP has been blocked in the firewall for security purposes.