Which of the following roles in Service Design is responsible for delivering a particular service within the agreed service levels…?

Which of the following roles in Service Design is responsible for delivering a particular service
within the agreed service levels and also acts as the counterpart of the Service Level Manager
when negotiating OLAs?

Which of the following roles in Service Design is responsible for delivering a particular service
within the agreed service levels and also acts as the counterpart of the Service Level Manager
when negotiating OLAs?

A.
The Service Design Manager

B.
The Service Level Manager

C.
The Service Owner

D.
The Service Catalogue Manager

Explanation:



Leave a Reply 0

Your email address will not be published. Required fields are marked *