You are using the IT BSC management tool to apply the practices of IT BSC to the IT function.
You want to perform the following functions:
-Deliver value
-Manage cost
-Manage risks
-Achieve intercompany synergies
Which process of the IT BSC Measurement tool will you use?
A.
Future Orientation
B.
Operational excellence
C.
Corporate contribution
D.
Customer Orientation
Explanation: