You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are incharge of offering servicefor a customer named Alex. Now the
customer asks you to perform a SAM optimization assessment for him. Alex does not have
any documented SAM processes or defined roles. You receive an order from the CIO,
according to his requirement, you have to collect information for the assessment. To
achieve the goal, what action should you perform?
A.
To achieve the goal, the customers Active Directory forest structure needs to be
reviewed.
B.
To achieve the goal, managers who have SAM-related responsibilities should be
interviewed.
C.
To achieve the goal, sample SAM process documents should be collected.
D.
To achieve the goal, the customers SAM processes should be documented formally.
Explanation: