When reviewing a hardware maintenance program, an IS auditor should assess whether:
A.
the schedule of all unplanned maintenance is maintained.
B.
it is in line with historical trends.
C.
it has been approved by the IS steering committee.
D.
the program is validated against vendor specifications.
Explanation:
Though maintenance requirements vary based on complexity and performance work loads , a hardware maintenance schedule should be validated against the vendor-provided specifications. For business reasons, an organization may choose a more aggressive maintenance program than the vendor’s program. The maintenance program should include maintenance performance history, be it planned, unplanned, executed or exceptional. Unplanned maintenance cannot be scheduled. Hardware maintenance programs do not necessarily need to be in line with historical trends. Maintenance schedules normally are not approved by the steering committee.