Which Cisco Unified Contact Center Enterprise CTI Desktop option requires the use of VoIP
Monitor Server with SPAN port-based monitoring to support supervisor silent monitoring of agent
calls?
A.
Cisco Unified Contact Center Enterprise Cisco Agent Desktop
B.
Cisco Unified Contact Center Enterprise CTI Object Server or Cisco Agent Desktop with
Outbound option enabled
C.
Cisco Unified Contact Center Enterprise CTI Object Server Agent Desktop
D.
Cisco Unified CRM Connector for Siebel