Which is the correct quantity and type of resource to support these calls in this configuration?

In a Cisco Unified Contact Center Enterprise customer design, there is a remote PSTN voice
gateway with a single T1 in a G.729 region. Calls will cross the WAN to reach one of 14 agents
using G.729 Cisco IP phones or be queued in one of 10 available Cisco Unified IP IVR ports
(configured for G.711). Which is the correct quantity and type of resource to support these calls in
this configuration?

In a Cisco Unified Contact Center Enterprise customer design, there is a remote PSTN voice
gateway with a single T1 in a G.729 region. Calls will cross the WAN to reach one of 14 agents
using G.729 Cisco IP phones or be queued in one of 10 available Cisco Unified IP IVR ports
(configured for G.711). Which is the correct quantity and type of resource to support these calls in
this configuration?

A.
24 conference bridges

B.
24 hardware transcoders

C.
10 hardware transcoders

D.
10 conference bridges

Explanation:



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