All of these statements correctly describe the role of voice gateways in Cisco Unified Contact
Center Enterprise deployments except which one?
A.
When calls arrive from the PSTN to Cisco H.323 gateways and are sent to Cisco Unified IP IVR
for prompt and collect treatment, MTP resources must be allocated in deployments.
B.
Cisco voice gateways can communicate with Cisco Unified Communications Manager using
SIP, H.323, or MGCP.
C.
When a voice gateway uses multiple protocols (SIP, H.323), each protocol requires its own
dedicated DSP resources.
D.
Cisco voice gateways can be used to help integrate traditional ACDs into a Cisco Unified
Contact Center Enterprise environment by implementing TDM connections between gateways and
ACDs.
Explanation: