How are Cisco Unified Mobile Agents silent monitored by their supervisors at remote locations?

How are Cisco Unified Mobile Agents silent monitored by their supervisors at remote locations?

How are Cisco Unified Mobile Agents silent monitored by their supervisors at remote locations?

A.
Cisco Unified Communications Manager Silent Monitoring

B.
Desktop Monitoring from the Cisco CTI OS or Cisco Agent Desktop CTI Desktop

C.
Cisco CTI OS or Cisco Agent Desktop SPAN Port Monitoring

D.
Cisco Remote Silent Monitoring (RSM) Service Monitoring



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