Which statement is true?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, historical interval reports can be
generated in either 15-minute or 30-minute intervals. Which statement is true?

In the Cisco Unified Contact Center Enterprise 8.0(x) solution, historical interval reports can be
generated in either 15-minute or 30-minute intervals. Which statement is true?

A.
The Cisco ICM database schema contains half-hour tables, but they are no longer populated
unless the 30-minute interval option is used.

B.
The Cisco ICM database schema was updated to include new quarter-hour tables, which are
only populated when the 15-minute interval option is used.

C.
The Cisco ICM database schema was updated to include new interval tables, which are
populated for both 30-minute or 15-minute data, but the original half-hour tables are not populated.

D.
All peripherals in the Cisco Unified Contact Center Enterprise must use the same intervalreporting method, either 30-minute or 15-minute.



Leave a Reply 0

Your email address will not be published. Required fields are marked *