how long is the voice gateway port engaged?

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the
voice gateway port engaged?

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the
voice gateway port engaged?

A.
from the call arrival to the point that the agent answers

B.
from the transfer to IVR to the point that the agent hangs up

C.
from the call arrival to the point that the agent hangs up

D.
from the call arrival to the point that the agent is ready



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