What is the impact of co-loading the Cisco Unified Outbound SIP Dialer on the same servers…?

What is the impact of co-loading the Cisco Unified Outbound SIP Dialer on the same servers as
the agent peripheral gateway in the Cisco Unified Contact Center Enterprise 8.0(x) system?

What is the impact of co-loading the Cisco Unified Outbound SIP Dialer on the same servers as
the agent peripheral gateway in the Cisco Unified Contact Center Enterprise 8.0(x) system?

A.
Cisco Unified Outbound Dialer does not reduce agent capacity on the peripheral gateway
server.

B.
Cisco Unified Outbound Dialer reduces agent capacity by a factor of four—each outbound port
is equivalent to four agents on the peripheral gateway.

C.
Cisco Unified Outbound Dialer reduces agent capacity by a factor of 1.33—each outbound port
is equivalent to 1.33 agents on the peripheral gateway.

D.
Cisco Unified Outbound Dialer reduces agent capacity by a factor of 15—each outbound port is
equivalent to 15 agents on the peripheral gateway.



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