The Cisco Unified IP IVR and Intelligent Contact Management components of the Cisco Unified
Contact Center Enterprise solution cannot perform which function?
A.
reporting with Cisco Unified Intelligence Center
B.
providing CTI desktop functionality for agent state control
C.
providing call-routing functionality based on real-time conditions
D.
instructing queue points to play specific messages to callers
E.
providing conference bridge for agent and supervisor calls
Explanation: