Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of agent calls using desktop monitoring rather than VoIP Monitor servers?

Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of
agent calls using desktop monitoring rather than VoIP Monitor servers? (Choose two.)

Which two Cisco Unified Contact Center Enterprise CTI solutions support silent monitoring of
agent calls using desktop monitoring rather than VoIP Monitor servers? (Choose two.)

A.
Cisco Unified Contact Center Enterprise CTI Object Server Agent Desktop

B.
Cisco Unified Contact Center Enterprise Cisco Agent Desktop

C.
Cisco Unified Contact Center Enterprise Siebel CRM Connector

D.
Cisco Unified Contact Center Enterprise Cisco Agent Desktop Browser Edition



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