In the Cisco Unified Contact Center Enterprise with Cisco Unified IP IVR, what is the impact to
reporting when an IP IVR fails?
A.
None – Calls are automatically captured by the system and rerouted to another IP IVR.
B.
Calls in the IP IVR will be lost and not reported at all in the system.
C.
Call data about the call prior to the time spent in the IP IVR will be written to the database.
D.
Call data about the call will be written to the database, including time spent in the IP IVR before
it failed.