The reason codes for the Cisco CTI OS Desktop clients are controlled by the registry keys of the
Cisco CTI OS Server. The Cisco Unified ICM database tracks the reason codes.
What will be stored in the Cisco Unified ICM database for the “Lunch Break” logout reason code?
A.
The text from the registry key “Lunch Break”
B.
The number three (3)
C.
The number two (2) because it is the second in the list
D.
ICM does not track logout reason codes for agents in the Cisco Unified ICM Database