In a Cisco Unified Contact Center Enterprise design with a Cisco Unified Communications
Manager cluster with three nodes:
Publisher (PUB)
Subscriber 1 (Sub1)
Subscriber 2 (Sub2)
For 500 agents with 1:1 redundancy option, PG A and B connect to Sub1 and Sub2 respectively.
Which is the proper configuration of device pools and the Cisco Unified Communications Manager
groups for redundancy?
A.
Device Pool 1 (CCM Group1 – Sub1, Sub2)
Device Pool 2 (CCM Group2 – Sub2, Sub1)
B.
Device Pool 1 (CCM Group1 – Pub, Sub1)
Device Pool 2 (CCM Group 2 – Pub, Sub2)
C.
Device Pool 1 (CCM Group1 – Sub1, Sub2)
Device Pool 2 (CCM Group 2 – Sub1, Sub2)
D.
Device Pool 1 (CCM Group1 – Pub, Sub2)
Device Pool 2 (CCM Group 2 – Pub, Sub1)