When a call is queued for an agent using the Cisco Unified Contact Center Enterprise with Cisco
Unified IP IVR, which method can be used to play music to the waiting caller?
A.
Configure the VoiceXML Gateway to request the music media file from the Media Server.
B.
Configure a MOH source for the agent’s IP phone.
C.
In the ICM routing script, use the Run External Script node to call a Cisco Unified IP IVR
application such as BASICQ.AEF.
D.
Configure the voice gateway with an RTSP music source.