In the Cisco Unified Contact Center Enterprise solution, if an agent is logged in and ready but their
CTI OS Server fails, what is the impact to the agent?
A.
The agent is automatically logged out and not allowed to process any new calls.
B.
The agent is put into Not Ready state while the desktop fails over to the other CTI OS Server.
C.
The agent phone is automatically reregistered with the Cisco Unified Communications Manager
subscriber.
D.
The agent stays in Ready mode and can process calls; however, they will not get CTI data until
the desktop fails over to the other CTI OS Server.