In the Cisco Unified Contact Center Enterprise solution, what is the proper order of steps to create
translation routes for the Cisco Unified IP IVR?
A.
Create the Translation Routes in the Cisco Unified Contact Center Enterprise Translation Route
Wizard.
Configure the Translation Routing Application in Cisco Unified IP IVR.
Configure the Cisco Unified Communications Manager Call Control Group in Cisco Unified IP IVR
to build the Translation Route CTI ports.
Add new CTI route points for the Translation Routing Application in Cisco Unified IP IVR.
Associate CTI ports for the Translation Routing Application using the Cisco Unified
Communications Manager Call Control Group in Cisco Unified IP IVR.
Create Network Trunk Groups for the Cisco Unified Communications Manager peripheral and the
Cisco Unified IP IVR peripheral in the Cisco Unified Contact Center Enterprise Configuration
Manager tool.
Create Dialed Numbers in the Cisco Unified Contact Center Enterprise Configuration Manager tool
for the Translation Route CTI route points.
B.
Configure the Cisco Unified Communications Manager Call Control Group in Cisco Unified IP
IVR to build the Translation Route CTI ports.
Configure the Translation Routing Application in Cisco Unified IP IVR.
Add new CTI route points for the Translation Routing Application in Cisco Unified IP IVR.
Associate the CTI ports for the Translation Routing Application using the Cisco Unified
Communications Manager Call Control Group in Cisco Unified IP IVR.
Create Network Trunk Groups for the Cisco Unified Communications Manager peripheral and the
Cisco Unified IP IVR peripheral in the Cisco Unified Contact Center Enterprise Configuration
Manager tool.
Create Dialed Numbers in the Cisco Unified Contact Center Enterprise Configuration Manager tool
for the Translation Route CTI route points.
Create Translation Routes in the Cisco Unified Contact Center Enterprise Translation Route
Wizard.
C.
Configure the Translation Routing Application in Cisco Unified IP IVR.
Create the Translation Routes in the Cisco Unified Contact Center Enterprise Translation Routing
Wizard.
Configure the Cisco Unified Communications Manager Call Control Group in Cisco Unified IP IVR
to build the Translation Route CTI ports.
Create Dialed Numbers in the Cisco Unified Contact Center Enterprise Configuration Manager tool
for the Translation Route CTI route points.
Associate the CTI ports for the Translation Routing Application using the Cisco Unified
Communications Manager Call Control Group in Cisco Unified IP IVR.
Add new CTI route points for the Translation Routing Application in Cisco Unified IP IVR.
Create Network Trunk Groups for the Cisco Unified Communications Manager peripheral and the
Cisco Unified IP IVR peripheral in the Cisco Unified Contact Center Enterprise Configuration
Manager tool.
D.
Configure the Cisco Unified Communications Manager Call Control Group in Cisco Unified IP
IVR to build the Translation Route CTI ports.
Create the Translation Routes in the Cisco Unified Contact Center Enterprise Translation Route
Wizard.
Associate the CTI ports for the Translation Routing Application using the Cisco Unified
Communications Manager Call Control Group in Cisco Unified IP IVR.
Add new CTI route points for the Translation Routing Application in Cisco Unified IP IVR.
Create Dialed Numbers in the Cisco Unified Contact Center Enterprise Configuration Manager tool
for the ?Translation Route CTI route points.
Configure the Translation Routing Application in Cisco Unified IP IVR.
Create Network Trunk Groups for the Cisco Unified Communications Manager peripheral and the
Cisco Unified IP IVR peripheral in the Cisco Unified Contact Center Enterprise Configuration
Manager tool.