What does this variable control?

The Cisco Unified Contact Center Enterprise Outbound Option uses the global variable
“Skill.OutboundPercent” in the Administrative Script that controls the outbound campaign. What
does this variable control?

The Cisco Unified Contact Center Enterprise Outbound Option uses the global variable
“Skill.OutboundPercent” in the Administrative Script that controls the outbound campaign. What
does this variable control?

A.
percent of dial list contacts to send to the Dialer at any given time

B.
percent of agents in this skill group who can be used for outbound contacts

C.
percent of contacts that are allowed to be abandoned by the campaign for regulatory
compliance

D.
percent of agents that must be available for the campaign to run



Leave a Reply 0

Your email address will not be published. Required fields are marked *