how will incoming calls be treated?

In the Cisco Unified Contact Center Enterprise solution, if a Cisco Unified Communications
Manager subscriber in the Redundancy Group for the Cisco voice gateway is down, how will
incoming calls be treated?

In the Cisco Unified Contact Center Enterprise solution, if a Cisco Unified Communications
Manager subscriber in the Redundancy Group for the Cisco voice gateway is down, how will
incoming calls be treated?

A.
The voice gateway will play a “fast busy” and drop the call.

B.
The voice gateway will reroute the call to a secondary CTI route point on the alternative/backup
subscriber in the cluster.

C.
The voice gateway will use the alternative/backup subscriber in the cluster.

D.
The voice gateway will route around the subscriber to an IP IVR port on the alternative/backup
subscriber in the cluster.



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