When a call is queued for an agent using Cisco Unified Contact Center Enterprise with Cisco
Unified IP IVR, which two methods can be used to play music to the waiting caller? (Choose two.)
A.
Configure the Cisco voice gateway to request the music media file from a media server.
B.
Specify a .wav file that contains music in the Cisco Unified IP IVR script.
C.
Configure a Cisco Unified Communications Manager Music on Hold source for the agent IP
phone.
D.
In the Cisco Unified ICM routing script, use the Run External Script node to call a Cisco Unified
IP IVR application like BasicQ.aef.
E.
Configure the voice gateway with a Real Time Streaming Protocol music source.