The Cisco Unified ICM Call Tracer tool allows ICM script developers to simulate calls in routing
scripts for testing purposes.
Given this script and Call Tracer output, what can you conclude?
A.
There were no agents logged into Skill Group 1.
B.
There were no agents in Skill Group 1 in the Available state.
C.
There was no default label defined for this dialed number (EXAM_2).
D.
This is not a valid script and would not produce a route.