The Cisco Unified Contact Center Enterprise can queue calls at different queue priorities.
In this sample script, at what priority will the call be queued?
A.
Three (3) – As set in the Queue Priority node.
B.
Five (5) – The default for the Queue to Skill Group node, unless it was set otherwise.
C.
None, as queue priority only is used when more than one skill group is used in the Queue to
Skill.
D.
It depends, as each call hitting the script will reset the priority for all calls when the Queue
Priority node is executed.