What should you configure in the Service Manager Console?

You work as a Network Administrator at ABC.com. The network includes a System Center 2012
infrastructure.
System Center 2012 – Service Manager is used in the company for the tracking and resolution of
technical support tickets.
The manager of the Technical Support department wants to receive an email every time a highpriority incident ticket is updated.
What should you configure in the Service Manager Console?

You work as a Network Administrator at ABC.com. The network includes a System Center 2012
infrastructure.
System Center 2012 – Service Manager is used in the company for the tracking and resolution of
technical support tickets.
The manager of the Technical Support department wants to receive an email every time a highpriority incident ticket is updated.
What should you configure in the Service Manager Console?

A.
You should configure a channel.

B.
You should configure an Active Announcement.

C.
You should configure a metric.

D.
You should configure a subscription.



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