Your company has a private cloud that contains a System Center 2012 Service Manager
infrastructure.
You create an incident template as shown in the exhibit.(Click the Exhibit button.)
You need to add SMS as an available source in the incident template.
What should you configure? To answer, select the appropriate configuration in the answer area.
Answer: 
Explanation:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/81468b35-72dd-47e3-800f-
3e16bf2c9aef/service-manager-2012-incident-source-editing?forum=systemcenterservicemanager
“This is found in the Library workspace, go to Lists, use the filter to find Incident Sources, click Add
Item, scroll down and edit the new item name. That source will now be available to all IRs”