which User Role Profile should you add User1?

You have a System Center 2012 Service Manager infrastructure. A user named User1 is unable to
modify work items and configuration items. You need to ensure that User1 is assigned the necessary
permissions to perform the following tasks:
• Create and update work items.
• Create and update configuration items.
To which User Role Profile should you add User1?

A.
Change Initiators

B.
Problem Analyst

C.
Incident Resolvers

D.
Advanced Operators