You have a computer that runs Windows XP Professional Service Pack 2 (SP2). A remote user has a computer that runs Windows XP Professional SP2. The remote user experiences several errors while attempting to install an application. You need to remotely observe the actions the user performs. What should you do first?
A.
Instruct the user to send you a Remote Assistance invitation.
B.
Instruct the user to start the Remote Desktop Help Session Manager service.
C.
At the command prompt, establish a telnet session to the user’s computer.
D.
Enable a Remote Desktop and establish a Remote Desktop Connection. Log on by using the local administrator account.