You are the desktop administrator for your company. You successfully perform a clean installation of Windows XP Professional on drive C of a computer that is used by an employee named Susan. Susan is a software developer. She wants her computer to have a dual-boot configuration so that she can use either Windows XP Professional or Windows 2000 Professional. She installs Windows 2000 Professional on drive G. After installing Windows 2000 Professional, Susan restarts her computer and chooses to start Windows XP Professional. When Windows XP Professional starts, Susan sees the following error message, which is also shown in the exhibit.
“Windows 2000 could not start because the following file is missing or corrupt: WINDOWSSYSTEM32CONFIGSYSTEM”
However, Susan restarts her computer and is able to successfully start Windows 2000 Professional.
You want Susan’s dual-boot configuration to function properly. You start Susan’s computer and choose to start Windows 2000 Professional.
What should you do next?
A.
Copy the NTLDR file and the Ntdetect.com file from the i386 folder on the Windows XP Professional
CD-ROM to the root directory of drive C.
B.
Copy the NTLDR file and the Ntdetect.com file from the i386 folder on the Windows XP Professional
CD-ROM to the root directory of drive G.
C.
Restore the C:WindowsSystem32ConfigSystem file from a recent backup.
D.
Restore the G:WindowsSystem32ConfigSystem file from a recent backup.
Explanation:
This issue occurs because Windows XP did not exist when Windows 2000 was released. The Windows 2000 bootstrap loader files are not aware of the changes that have been made in Windows XP. The computer needs these changes to load Windows XP. The solution is to copy the NTLDR file and the Ntdetect.com file from the i386 folder on the Windows XP Professional CD-ROM to the root directory of drive C.Incorrect Answers:
B: The bootstrap loader files need to be copied to the root of the active partition (normally the C: drive).
C: The C:WindowsSystem32ConfigSystem file does not need to be restored. The problem is that the boot loader files can’t load the C:WindowsSystem32ConfigSystem file because they are the wrong version.
D: The G:WindowsSystem32ConfigSystem file does not need to be restored. The problem is that the boot loader files can’t load the C:WindowsSystem32ConfigSystem file because they are the wrong version.Reference:
Rick Wallace, MCSE (Exam 70-270) Microsoft XP Professional Training Kit, Microsoft
Press, Redmond, 2002, Chapter 2, Lesson 5