You are the network administrator for your company. The network consists of a single Active Directory domain. All client computers run Windows XP Professional.
The company has a large number of sales representatives who need access to the company network when they travel. A Windows 2000 Server computer is configured to allow users to access the network by using a dial-up connection. Several of the sales representatives occasionally travel to rural locations that have telephone lines that use outdated technology.
The sales representatives report that when they attempt to establish a dial-up connection in these locations, they receive the following error message:
“The server is not responding.”
They cannot connect to the remote access server or to the company network. Users who travel to urban areas do not report this problem. You investigate and find out that the server is running properly, but the problem persists. The sales representatives need to be able to use the dial-up connection to access the company network.
What should you do?
A.
Change the flow control option in the modem properties to Xon / Xoff.
B.
Disable error correction in the modem’s default data connection preferences.
C.
Adjust the modem’s default connection speed to a lower rate.
D.
Disable the first-in, first-out (FIFO) receive and transmit buffers on the modem.
Explanation:
Since the remote areas where the sales users travel to has outdated telephone technology, it is highly likely that the current connection speed of the modems on their computers are set to the more modern technology telephone lines and thus cannot handle the outdated technology. However, they must make use of the technology where they find themselves. To enable them to establish contact you should thus adjust the default connection speed to a lower rate.
Incorrect answers:
A: There is no need to change the flow control option.
B: It is not a matter of the error correction in the modems default data connection path, rather it has to deal with outdated technology telephone line.
D: There is no need to disable the first in first out receive and transmit buffer, since the problem stems from having to connect via outdated technology phone lines.