You are the administrator of 30 Windows XP Professional computers. The computers are not members of a domain. Users of the Windows XP Professional computers encrypt files on the local computers. A user named Stephen reports that he cannot remember his current password. However, he does remember his previous password. Before he changed to his current password, Stephen created a password reset disk. You want to ensure that Stephen can log on to his Windows XP Professional computer again, and that he can open the encrypted files. What should you do?
A.
Reset Stephen’s password and instruct Stephen to log on with the new password.
B.
Reset Stephen’s password and then use the password reset disk.
Instruct Stephen to log on with his previous password.
C.
Instruct Stephen to use the password reset disk to set a new password on his account.
D.
Use the Forgotten Password Wizard to create a new password reset disk for Stephen.
Use this disk to set a new password on Stephen’s account.
Explanation:
If an administrator removes the password on a user account, the user account will lose all EFS-encrypted files, personal certificates, and stored passwords for
Web sites or network resources. Each user should make a password reset disk to avoid this situation. To create a password floppy disk, open User Accounts and, under Related Tasks, click Prevent A Forgotten Password. The Forgotten Password Wizard steps you through creating the password reset disk.