You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. The Domain.com network contains two Windows 2000 Server computers and 120 Windows 2000 Professional computers which were upgraded to Windows XP Professional. The servers and the Windows XP Professional computers’ hard disk is formatted with the NTFS file system. The computers on the network consists of an internal CD-RW drive Domain.com consists of a Sales department. A Domain.com employee named Mia Hamm works in the Sales department. Mia Hamm did copy 15 MB files to a CD-RW disk which will be used in a meeting. After copying the file she realized that two of the files should not be on the disk. Mia Hamm then opens the CD-RW in the windows Explorer to try to delete the two files. When she presses the DELETE key after selecting the two files, it has a confirmation of deleting the files. Mia Hamm cannot delete the files.
What should Mia Hamm do?
A.
Copy the file that she needs on a new CD-R disk.
B.
Delete the two files by replacing the CD-RW drive with a CD-R drive.
C.
Delete the two files by running the CD Writing Wizard.
D.
Try to delete the two files by uninstalling Windows XP Professional.
Explanation:
She needs to copy the files to a new CD-R disk. A CD-RW will become flawed if multiple write and erase task was done on it.
Incorrect Answers:
B: Replace the CD-RW drive with a CD-R drive and try to delete the two files from the disk, will not work. You cannot delete files by using a CD-R drive.
C: You cannot use the CD Writing Wizard in this scenario. It will not work.
D: If you uninstall Windows XP Professional the computer will go back to the Windows 2000 Professional operating. The same problem will still continue.