You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run either Windows XP Professional.
Domain.com consists of a Desktop support team which you are part of. A Domain.com customer named Andy Reid has contact you. Andy Reid has installed Windows XP Professional on a new computer that he purchased. When the installation is finished the Windows XP Professional has configures the video driver as a general device driver. He then installed the video cards device driver from the manufacturer and the video resolution when it was finished was set at 800×600, 16.
Andy Reid said that he want the display resolution at 1024×768, 60032 color depth.
What should he do?
A.
Andy Reid should reboot the computer.
B.
Andy Reid should roll back the device driver.
C.
Andy Reid should uninstall the device driver and reboot the computer.
D.
Andy Reid should specify the color depth and screen resolution on the Setting tab which resides on the Display Properties sheet.
Explanation:
Andy Reid should specify the color depth and screen resolution on the Setting tab which resides on the Display Properties sheet.
Incorrect answers:
A: Rebooting the computer will not set the screen resolution.
B: Andy Reid cannot roll back the driver because it is the first driver that is installed.
C: Uninstalling the video driver and rebooting the computer will not set the screen resolution.