You work as a help desk technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
A Domain.com customer named Andy Reid uses a computer named Certkiller -WS271. Andy Reid calls to assist him to use the multiple monitor feature of Windows XP Professional. Andy Reid informs you that he acquires a new video adapter for the second monitor and deployed it. He also informs you that when he wants to use the two monitors, he find out that he cannot extend the Windows desktop to the second monitor.
What should you tell him to do? (Choose TWO.)
A.
Tell Andy Reid to enable Video Graphics Array (VGA) for the second adapter.
B.
Tell Andy Reid to disable Video Graphics Array (VGA) for the second adapter.
C.
Tell Andy Reid to ensure that the second adapter is listed in Device Manager.
D.
Tell Andy Reid to specify the second adapter to use the same color depth as the first adapter.
Explanation:
Andy Reid should make sure if the adapters is in the Device Manager.
Andy Reid should disable Video Graphics Array (VGA) for the second adapter. The adapters should either be Accelerated Graphics Port (AGP) or Peripheral Component Interconnect (PCI) devices.
Incorrect Answers:
A: Andy Reid should disable Video Graphics Array. The adapters should either be Accelerated Graphics Port (AGP) or Peripheral Component Interconnect (PCI) devices.
D: Andy Reid does not need to configure a second adapter.