You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
A network user named Clive Wilson uses a client computer named Certkiller -WS273. Certkiller -WS273 has a built-in fax modem. Domain.com wants to fax promotional material to several important clients. However, the stand-alone fax machine that Domain.com normally uses fails. Clive Wilson is asked to fax the promotional documents. The clients are required to send a fax to confirm receipt of the fax. Clive Wilson sends the faxes but never receives any replies. He calls the clients to which he sent the faxes and discovers that they were received but that the clients were not able to connect to Clive Wilson’s fax modem to send a response. Clive Wilson needs to ensure that clients to connect to the fax modem to send a response.
What should you advise Clive Wilson to do?
A.
Enable the fax modem on Certkiller -WS273 to receive faxes.
B.
On the fax modem on Certkiller -WS273, increase the number of retries.
C.
On Certkiller -WS273 stop and restart the fax service.
D.
Delete and then recreate the fax printer on Certkiller -WS273.
Explanation:
By default, the fax modem it is configured only to send faxes.
Therefore you must configure the fax modem to receive faxes.
Incorrect Answers:
B: The number of retries specifies how many times the fax modem will redial a fax number when it fails to connect to that fax. The number of retries is therefore related to sending of faxes, not receiving faxes.
C: Dean Austin as able to send faxes, therefore the fax service was functioning properly and there is no need to stop and rest it.
D: Deleting and then recreating the fax printer on Certkiller -WS273 will not enable the fax modem to receive faxes. By default, the fax modem it is configured only to send faxes.
Reference:
Lisa Donald & James Chellis, MCSA/MCSE: Windows XP Professional Study Guide, Third Edition, Sybex, Alameda, 2005, p. 154.