You are a desktop support technician for your company. You are installing Windows XP Professional on a new desktop computer. The computer has two IDE hard disks that are connected to a two-channel IDE RAID controller. Both hard disks are connected to the same channel.
When you run Windows XP Professional Setup on the new computer, you receive the following error message: “Setup did not find any hard disk drives installed in your computer.” You verify that the two hard disks are properly connected to the controller and that both hard disks start when the computer is started.
You need to resolve the error and install Windows XP Professional on the new computer.
What should you do?
A.
Configure the BIOS of the computer to enable Plug and Play support. Restart the computer and run Setup again.
B.
Configure the hard disks to use separate channels on the IDE RAID controller.
C.
Modify the BIOS for the IDE RAID controller to configure the boot sequence to start from the first hard disk.
D.
Run Setup again. When you are prompted, insert a floppy disk that contains the driver for the IDE RAID controller.