What should you do first?

You are a desktop support technician for your company. All client computers run Windows XP Professional.

A user named Andre installs a high-speed color printer on his computer by using a built-in Windows XP Professional driver. He shares the printer so that a user named Stefanie can print to the new printer.

Andre and Stefanie report that they cannot print pages in color on the new printer. On Andre’s computer, you install a printer driver from the CD-ROM provided by the manufacturer. However, the output is still black-and-white.

You need to ensure that Andre and Stefanie can print in color on the new printer.

What should you do first?

You are a desktop support technician for your company. All client computers run Windows XP Professional.

A user named Andre installs a high-speed color printer on his computer by using a built-in Windows XP Professional driver. He shares the printer so that a user named Stefanie can print to the new printer.

Andre and Stefanie report that they cannot print pages in color on the new printer. On Andre’s computer, you install a printer driver from the CD-ROM provided by the manufacturer. However, the output is still black-and-white.

You need to ensure that Andre and Stefanie can print in color on the new printer.

What should you do first?

A.
In the System Properties dialog box on Stephanie’s computer, configure the Driver Signing Options to ignore unsigned driver software.

B.
Run the verify off command on Andre’s computer.

C.
On Stefanie’s computer, install a signed printer driver from the manufacturer.

D.
On Andre’s computer, install a signed printer driver from the manufacturer.



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