You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
The Domain.com network contains a print server named Certkiller -PR11.
Certkiller -PR11 has a single Laser Jet printer that is used exclusively by the Accounts department. At the end of every month, the manager of the Accounts department prints urgent reports that must be presented to the CIO. However, when other users in the Accounts department also use the printer, the manager’s print jobs are queued and he has to wait before his print jobs are completed.
You need to ensure that the manager’s print jobs are completed as soon as possible while allowing other members from the Accounts department to continue using Certkiller -PR11.
What should you do?
A.
Grant the Accounts department manager permissions to pause other users’ print jobs on Certkiller -PR11.
B.
Install a second Laser Jet printer on Certkiller -PR11 and create a printer pool to share the work load.
C.
Create a printer with a priority of 2 for the manager of the Accounts department, and a printer with a priority of 1 for all other Accounts department users.
D.
Create a printer with a priority of 50 for the manager of the Accounts department, and a printer with a priority of 99 for all other Accounts department users.
Explanation:
Print priorities can be used to ensure that the manager’s print jobs are allowed to jump the queue and be completed first. The entity with the highest priority, not the lowest, will have their print jobs completed first. Therefore, if we assign the manager a print priority of 2 and everyone else a print priority of 1, the manager’s print jobs will be processed before everyone else’s.
Incorrect Answers:
A: You could allow the manager to pause all other print jobs but it would be easier to use print priorities. This is therefore not the best answer.
B: A print pool will ensure that all print jobs are completed quicker by sharing the work load. This however, will not ensure that the manager’s print jobs are completed as soon as possible.
D: Print priorities can be used to ensure that the manager’s print jobs are allowed to jump the queue and be completed first. The entity with the highest priority, not the lowest, will have their print jobs completed first.Reference:
Lisa Donald & James Chellis, MCSA/MCSE: Windows XP Professional Study Guide, Third Edition, Sybex, Alameda, 2005, pp. 457-458.