You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional. The Domain.com network contains a domain controller named Certkiller -DC01 that also serves as a Domain Name Service (DNS) and Windows Internet Name Service (WINS) server. The Domain.com network also contains a print device named Certkiller -PR01 that is connected to Certkiller -DC01. All computers on the Domain.com network use static IP addressing. The relevant portion of the Domain.com network is shown in the Network exhibit.
Network Exhibit:
A Domain.com user named Andy Reid attempts to connect to Certkiller -PR01 by specifying the path “http:// Certkiller -DC01/printers” in his web browser.
When he does this, Andy Reid receives an error message indicating that a connection to the server could not be established.
You want to enable Andy Reid to connect to Certkiller -PR01 using the Internet Printing capability.
What should you do?
A.
Instruct Andy Reid to use the path “http:// Certkiller -dc01/printers”.
B.
Instruct Andy Reid to use the path “http:// Certkiller -dc01/ Certkiller -pr01”.
C.
Ensure that the World Wide Web service in started on Certkiller -DC01.
D.
Install Microsoft Internet Explorer 5.5 on Andy Reid’s client computer.
Explanation:
The Domain.com network does not appear to have a web server. It is possible that the World Wide Web service has not been started on Certkiller -DC01. The World Wide Web service is required for Internet Printing.
Incorrect Answers:
A: URLs are not case sensitive. Therefore “http:// Certkiller -dc01/printers” and “http:// Certkiller -DC01/printers” are the same.
B: Andy Reid should use the virtual directory named ‘Printers’ to access the printer. He should therefore use the path “http:// Certkiller -dc01/printers” and not “http:// Certkiller -dc01/ Certkiller -pr01”.
D: Internet Explorer 5.0 supports Internet Printing and is installed by default on Windows XP Professional computers.
Reference:
Brian Barber, Chad Todd, Norris L. Johnson, Jr., & Robert J. Shimonski, Configuring and Troubleshooting Windows XP Professional, Syngress Publishing, Rockland MA, 2001, pp. 528-530.