You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2).
A user cannot use his USB digital camera. He was able to use the camera before he installed a USB scanner and a USB hard disk drive. The scanner and the hard disk drive both work, but a yellow exclamation mark in Device Manager indicates that the camera has a conflict. The user restarted the computer and still has the same issue.
You need to ensure that the user can use his USB digital camera.
What should you instruct the user to do?
A.
Disable the USB digital camera in Device Manager
B.
Unplug the USB scanner and the USB hard disk drive from the USB port.
C.
Replace the USB adapter in the computer.
D.
Select the Last Known Good Configuration option from the Windows Advanced Options menu.