What should you do?

You are a desktop support technician for your company. All client computers were upgraded from Windows NT Workstation 4.0 to Windows XP Professional.

A user reports that her monitor now starts with the screen resolution set to 640 X 480 and the colors set to 16 colors. She is unable to change these settings. She also wants to be able to select Windows XP themes.

You need to enable the user to use the Windows XP interface options.

What should you do?

You are a desktop support technician for your company. All client computers were upgraded from Windows NT Workstation 4.0 to Windows XP Professional.

A user reports that her monitor now starts with the screen resolution set to 640 X 480 and the colors set to 16 colors. She is unable to change these settings. She also wants to be able to select Windows XP themes.

You need to enable the user to use the Windows XP interface options.

What should you do?

A.
In the Display Properties dialog box, set the hardware acceleration to Full.

B.
In the Display Properties dialog box, modify the refresh rate.

C.
Use Device Manager to update the driver for the video adapter.

D.
Use Device Manager to roll back the video adapter driver to the Windows NT Workstation 4.0 driver.



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