You are a desktop support technician for your company. All client computers run Windows XP Professional.
A user reports that he cannot send or receive e-mail messages on his computer. He also reports that he cannot sign in to Windows Messenger.
You need to ensure that the user can send you a Remote Assistance invitation so that you can help him with his computer.
What should you do?
A.
Instruct the user to select the Allow users to connect remotely to this computer check box on the Remote
tab in System in Control Panel.
B.
Instruct the user to create an invitation file and save it in a shared folder on a file server. On your computer, locate and open the invitation file.
C.
On your computer, add your user account to the Remote Desktop Users group.
D.
Instruct the user to add your user account to the Remote Desktop Users list on the Remote tab in System in Control Panel.