You are a desktop support technician for your company. A user named Susan reports that she is unable to connect to network resources from her Windows XP Professional client computer.
You verify that the network cable is correctly connected to Susan’s client computer. All other users can connect to network resources.
You need to ensure that Susan’s computer can communicate on the network.
What should you do next?
A.
Configure the computer to use the correct IP addresses of the DNS servers on the network.
B.
Ask an administrator to add a canonical (CNAME) resource record for loopback to the DNS server.
C.
Configure the Hosts file on the computer to contain an entry for loopback that points to 127.0.0.1.
D.
Run the ping 127.0.0.1 command on the computer.